This morning IG’s Matt Ballantine and Zoodiker’s Katie King presented the findings of the recent digital customer engagement research at an event as part of Social Media Week London.
You can find the slides from the presentation here.
You can register to receive a copy of the full report here.
Matt blogged on the theme of the stages of digital evolution for CIO Magazine here.
He also wrote about some of the report findings here and here. You can find his personal blog at http://mmitii.mattballantine.com/.