I’ve spoken to a few people in the last week who are in the financial services industry, and it is striking how regulation […]
"IG have proven to be an invaluable resource in advising on our customer contact strategy over the past 4 years. Our interaction with them has helped transition the business through rapid growth whilst enabling us to maintain continued focus on our core value of delivering outstanding service. The team at IG have a wealth of knowledge and best practice to share and we have no hesitation in recommending them as project consultants."
"The projects with which we have worked with IG have had a profound effect on our Contact Centre efficiency and customer satisfaction. We continue to retain IG as trusted advisors for many aspects of running our operation."
"In the ten years we've been working with IG Group they have provided structured support and advice, helping us to meet the current and future demands of our customer environment. Our relationship with IG has evolved and strengthened over the last decade and we see them as an integral function within our organisation."